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General Sales Conditions of Travel Europe

When booking a program with Travel Europe it is assumed that the following general sales conditions have
been accepted:

than 20% of the seats initially booked). Other destinations: In the event of a regulation or norm issued by official aut-
• If the cancellation is made between 34 and 14 days Rates: USD 80,00 / barrel and EUR 1,00 = USD 1,15 horities that would complicate considerably the entry to a
before departure: 50 % of the total package price Oil price: Prices are guaranteed until a maximum price territory (e.g. travel warnings) or increase significantly the
• If the cancellation is made less than 14 days before of USD 80,00 per barrel of crude oil. In case of a crude price of the journey (e.g.: case where every second seat
departure: 100 % of the total package price oil price increase, Travel Europe will charge a supplement should be occupied in the coach), Travel Europe reserves
3.2 Specific conditions for guaranteed departures of EUR 0,75 per person and per USD 1,00 of crude oil the right to cancel the trip. The Client also has the right
Upon request, Travel Europe can grant a non-binding op- price increase beyond USD 80,00. This supplement may to proceed to a cancellation free of charge. Travel Europe
tion for no extra costs. This option can be maintained as be increased beyond the rates indicated above. Example : will try their best to find an alternative solution, which,
long as the booking situation allows it, subject to com- The oil barrel price amounting to USD 90,00 would imply however, cannot be guaranteed and is not considered eli-
mitment and availability. If this situation requires it, Travel a supplement of EUR 7,50 per person. If the rate is below gible. In the event of a cancellation due to the circumstan-
Europe can request the Client to confirm their commit- USD 80,00 per barrel, Travel Europe will not apply any ces mentioned above, the Client will be refunded for the
ment by a final reservation or accept the cancellation of reduction. amounts already paid.
the option. Exchange rates: The prices are guaranteed until an ex- 3.9 Guaranteed departures
3.2.1 The Client commits to providing Travel Europe with change rate of USD 1,15 = EUR 1,00. If the dollar ex- The departures are guaranteed (except if no mention),
their bookings requests as soon as possible and continu- change rate against the euro drops below the threshold of however the modification of an airport of departure can
ously upon reception. Subject to the capacities and avai- USD 1,15 = EUR 1,00, Travel Europe will charge a sup- be justified under exceptional circumstances. In this case,
lability, Travel Europe reserves the right to accept these plement of EUR 0,45 per USD 0,01. Example: The dollar Travel Europe organizes the transfer to the new airport.
requests, which will thus become effective bookings, or exchange rate against the euro dropping to USD 1,05 = This does not result in any compensation or cancellation.
refuse them. No deposit nor dossier fees will be reques- EUR 1,00, Travel Europe will charge EUR 4,50 per person. 3.10 Flight schedules and departure airports
ted. Nevertheless, the Client will have to pay an extra fee If the dollar exchange rate against the euro exceeds the The first and last days are considered to be dedicated
for guaranteed departures corresponding to 8% (4% for threshold of USD 1,15 = EUR 1,00, Travel Europe will not to outward and return travel. Tour prices are calculated
hotel stays) of the dossier’s amount (to be added to the apply any reduction. according to the duration and content of the program sold
total dossier’s amount). ETS tax: and not based on a number of full days. The day of depar-
3.2.2 Cancellation of a final reservation In addition, the ETS tax is included in the package price. ture (meeting time) and the day of return (time of arrival)
Any sales status or rooming list forwarded to Travel Euro- For charter flights, this tax is calculated on the basis of the are included in the duration of the trip. The first and last
pe will be considered as a final reservation. In the case of value applied in March 2024, equal to 59.67 EUR. This nights may be shortened due to a late or early arrival or
a cancellation of a reservation having been confirmed and value is updated 1 month before departure. In the event departure times according to air travel constraints. In this
therefore considered as final, cancellation fees will apply: of an increase, Travel Europe reserves the right to invoice case no refunds can be validated.
• If the cancellation is made between 34 and 14 days the customer accordingly. In the event of a late arrival at the hotel on the first day,
before departure: 50 % of the total package price 3.5 Specific conditions for bookings on scheduled some hotels may no longer serve a hot dinner. In this case,
• If the cancellation is made less than 14 days before flights a cold meal will be counted as the first dinner scheduled
departure: 100 % of the total package price Depending on the airline and the volume of passengers, in the program, and no refund will be offered by Travel
3.3 Transfers Travel Europe reserves the right to apply special condi- Europe. The conditions for chartered seats, special planes,
In cases where the flights are booked by the Client them- tions. If the modification of one or several passengers’ seat blocks oblige Travel Europe to specify that any seat
selves, any airport – hotel – airport will be charged to names implies extra costs, these will be charged to the unused on the outward or return trip cannot be refun-
the Client. Client. The days of operation are defined according to the ded, even in the event of a date change. Travel Europe is
3.4 Prices charter programs airlines current and estimated flight plans. Travel Europe’s dependent on the fluctuating schedules of airlines which
From 1 April 2023 until 31 October 2025 offer is dependent on the actual final flight plan. Should an may change at any time. The flight times indicated are
The prices are established according to the following ra- airline, for any reason, change its days of operation, flight not a contractual element and neither Travel Europe nor
tes: route or cancel a flight, Travel Europe will immediately the airlines can be held responsible. In the case of da-
• BRENT oil price at USD 80,00 per barrel pass on the information to any affected clients. In such mage, complaints or claims the liability of the airlines is
• EUR 1,00 = USD 1,15 an eventuality, Travel Europe cannot be held responsible. exclusively limited to the air transport of passengers and
Madeira, Israel and Jordan: However Travel Europe will endeavour to find a solution their luggage as specified in their conditions of carriage.
Rates: USD 80,00 / barrel and EUR 1,00 = USD 1,15 consistent with the new flight plan. When such a situation The contract establishes the obligation of the airline to
Oil price: The prices are guaranteed until a maximum price occurs and is internal to the airline, claims of compensa- transport passengers from the city of departure to the city
of USD 80,00 per barrel of crude oil. In case of a crude tion against Travel Europe will not be recognized. of arrival, without guaranteeing times, stopovers, connec-
oil price increase, Travel Europe will charge a supplement 3.6 Cancellation of the tour due to lack of participants tions, type of aircraft or airports used. In the event that
of EUR 1,05 per person and per USD 1,00 of crude oil Travel Europe may terminate this contract by refunding all the departure and / or return airport cannot be used for
price increase beyond USD 80,00. This supplement may deposits paid by the Client, but without compensation, in any reason, the organizer will pay for the transfer by land
be increased beyond the rates indicated above. Example: cases where (and no later than 60 days prior to departure) to the substitute airport without any other services or da-
The oil barrel price amounting to USD 90,00 would imply the number of passengers booked on flights from local mages of any kind. Travel participants are advised not to
a supplement of EUR 10,50 per person. If the rate is below airports does not reach a minimum of 100 persons, or make any commitments on the day of return or the day
USD 80,00 per barrel, Travel Europe will not apply any if the total number of people on the coach tour does not after, given the possibility of delays. Likewise, in the event
reduction. reach the minimum of 20 persons. of a breakdown or technical incident of the air carrier re-
Exchange rates: The prices are guaranteed until an ex- 3.7 Strikes, unpredictable events quiring accommodation near the airport, paid for by the
change rate of USD 1,15 = EUR 1,00. If the dollar ex- In the event of strikes, any other unpredictable event or carrier, and which may therefore shorten the duration of
change rate against the euro drops below the threshold of events that cannot be influenced by Travel Europe, Travel the trip, the Client may not claim any refund or damages.
USD 1,15 = EUR 1,00, Travel Europe will charge a sup- Europe will try their best to provide the services booked If several flights depart from the same airport on the same
plement of EUR 0,63 per USD 0,01. Example: The dollar (e.g. Travel Europe tries to transfer clients to another air- day, Travel Europe will, of course, try their best to offer the
exchange rate against the euro dropping to USD 1,05 = port). Such incidents cannot be mentioned as a reason same aircraft for matching passengers, but Travel Europe
EUR 1,00, Travel Europe will charge EUR 6,30 per person. for the cancellation of a journey by the Client. Under no cannot guarantee this. Upon an additional charge of 10 %
If the dollar exchange rate against the euro exceeds the circumstances will Travel Europe be responsible for any of the flight costs, Travel Europe guarantees that the entire
threshold of USD 1,15 = EUR 1,00, Travel Europe will not caused damage. group will be transported in the same aircraft. The same
apply any reduction. 3.8 Regulations or norms issued by official authorities applies if guaranteed flight times are requested. If a city
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